We1w is committed to protecting the privacy of every user. This policy explains how we collect, use, store, and protect your personal information as a member of our platform.
All your personal and financial data is protected with bank-grade encryption that cannot be compromised.
We1w has never sold, rented, or traded your personal data to any third party without consent.
We operate in compliance with Malaysia's Personal Data Protection Act (PDPA) and applicable international privacy standards.
You have the right to access, correct, or request deletion of your personal data at any time.
This Privacy Policy ("Policy") is published by we1w ("we", "Platform", or "Company") and applies to all users who register or use the we1w platform services, including the website, mobile app, and any related digital channels.
We1w takes user privacy very seriously. We understand that your trust in us depends largely on how we handle the personal information you provide. This policy is written clearly and in plain language — not in confusing legal jargon — so you truly know what happens with your data.
This Policy should be read in conjunction with Terms and Conditions we1w. Both documents together form the complete agreement governing your use of our platform.
By using the we1w platform, you agree to the collection and use of your information as described in this Policy. If you do not agree, please stop using the platform and contact us to request account deletion.
We1w only collects data that is strictly necessary to provide you with a safe, lawful, and quality service. The data we collect falls into several categories:
| Data Category | Example Information | Mandatory/Optional |
|---|---|---|
| Identity | Name, MyKad, date of birth | Mandatory |
| Relationship | Email, phone number | Mandatory |
| Financial | Bank account, transaction history | Required for withdrawal |
| Technical | IP address, device type | Collected automatically |
| Conduct | Game history, preferences | Collected during use |
We1w uses your personal data only for legitimate, necessary, and disclosed purposes. The following are the primary purposes for which your data is used:
You may opt out of marketing communications at any time by updating your account settings or contacting our support team. Unsubscribing from marketing will not affect essential service communications.
We1w does not sell, rent, or trade your personal data to third parties for their marketing purposes. However, in certain circumstances, we may need to share your data with the following parties:
We work with third-party companies that help us operate the platform — such as game providers (Evolution Gaming, Pragmatic Play, PG Soft, and others), payment processors, and cloud service providers. All service providers are contractually bound to protect your data and may not use it for any other purpose.
We1w may disclose user data when required by law, court order, or a request from a relevant authority such as anti-money laundering units or law enforcement agencies.
In situations where we need to protect the rights, property, or safety of we1w, our users, or the public from any threat, minimum necessary data sharing may be carried out.
we1w has never and will never sell your personal data to advertisers, data brokers, or any third-party company for their own commercial purposes.
We1w stores your personal data on secure servers with strictly limited access. We employ multiple layers of technical and organizational security to protect your data from unauthorized access, loss, or misuse.
We1w retains your personal data for as long as your account is active or as needed to provide our services. Financial transaction data is retained for a minimum of 7 years in accordance with anti-money laundering legal requirements. After account closure, data will be deleted or anonymized in line with our retention policy, unless a longer retention period is required by law.
While we take all reasonable precautions, no security system can be guaranteed 100% secure. In the event of a data breach affecting your information, we will notify you within 72 hours of becoming aware of the incident.
We1w uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you browse our platform.
You can manage or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of the we1w platform. Third-party cookies used by our game providers are also subject to those providers' own privacy policies.
As a we1w user protected under Malaysia's Personal Data Protection Act (PDPA), you have several important rights regarding your personal data:
Request a copy of all personal data we hold about you.
Correct any inaccurate or incomplete personal data in our records.
Request deletion of your personal data under certain circumstances permitted by law.
Object to the processing of your data for direct marketing purposes or under certain circumstances.
Obtain your data in a machine-readable format for transfer to another provider.
Request restriction of your data processing under certain circumstances during an investigation or review.
we1w will respond to all personal data rights requests within 30 working days from the date the request is received. Complex requests may take longer and we will notify you accordingly.
To exercise any of the above rights, please contact our support team via live chat or official email. We may require identity verification before processing your request to ensure the security of your data.
The we1w platform is strictly for users aged 18 and above. We do not intentionally collect, process, or store any personal data from individuals under the age of 18.
If we discover that data belonging to an underage individual has been collected without consent, we will delete that data immediately and close the relevant account without notice. Underage registration may also result in legal action.
Parents or guardians who believe their child has registered on our platform without authorisation may contact us immediately. We will take prompt action to investigate and address the matter.
We1w reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other relevant reasons. The "Last Updated" date at the top of this document will always reflect the latest version.
For significant changes — especially those affecting how we use your data — we will notify you via an in-platform notice or your registered email at least 14 days before the changes take effect.
Continued use of the we1w platform after any Privacy Policy changes take effect will be considered acceptance of the revised terms. If you do not agree with the changes, please stop using the platform and contact us to close your account.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, our team is ready to assist. You can reach us via:
Our privacy team ensures every inquiry is handled carefully and within the committed timeframe. Your privacy rights matter to us and we will never take any concern you raise lightly.
This Privacy Policy is part of our commitment to being Malaysia's most trusted gaming platform. We believe trust is built through transparency and consistent action — not just words.
Security Commitment
We1w operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and adheres to all stipulated data protection principles.
Your data is stored in certified data centres with multi-layered physical and digital security, including redundant backup systems to prevent data loss.
Our systems undergo periodic independent security audits by international cybersecurity firms to ensure data protection always meets the latest standards.
With the highest level of data security and full commitment to your privacy, we1w is a gaming choice you can trust completely.